Automatically capture phone leads with Call Capture.​

AutoPlay has collaborated with Avanser to allow dealerships and OEM's to automatically capture phone leads to their AutoPlay Sales Pipeline Dashboard - giving our customers the full picture of lead activity.

Why capture your phone leads to AutoPlay via Avanser?

NEVER LOSE A
PHONE LEAD AGAIN

Phone leads can be some of the most valuable leads a dealership receives.  Despite this, it's hit and miss if they are ever entered into LMS systems.  AutoPlay Call Capture reduces the chance of valuable leads slipping through the cracks.

SEE THE
FULL PICTURE

Relying on sales teams to manually load phone leads can be risky.  Call Capture automatically captures both 'Answered' and 'Unanswered' calls directly to your AutoPlay Dashboard - giving dealers, groups and OEM's the full picture of lead activity.

LOW COST OR
FULL COVERAGE

Sign up to for a single number, purely to facilitate the capture of leads, OR for those inclined it is possible to sign up for multiple numbers including parts and service to get a comprehensive view of ALL call activity across the dealership. 

CAPTURE ONLY
WHAT YOU WANT

For Dealers that utilize Avanser numbers across their whole dealership, AutoPlay can configure Call Capture by 'Adsource' or 'Tags' to ensure only the desired phone sales leads are routed to the desired Yard in AutoPlay.

EVALUATE YOUR MOST
EFFECTIVE MARKETING CHANNELS

A full deployment of Avanser involves multiple call tracking numbers, each assigned to a different marketing channel.  This provides dealers with insights into the ROI on each of their marketing channels - something difficult to do when measuring emails or visits alone.  

MAP CALLS
TO THE RIGHT USERS

For any answered call salespeople are able to enter a 4 digit 'Wrap Up' code supplied by AutoPlay in order to ensure any leads are mapped directly to the salesperson that answered the original phone call - minimizing double handling.

DELIVER STRONG
MARKETING INSIGHTS

AutoPlay offers some basic insights via several widgets available for Call Capture users within the AutoPlay Analytics platform.  For marketers that require more in-depth analysis the Avanser platform is available for a deeper level of insights into your call activity.

IMPROVE SALES
TEAM PERFORMANCE

All calls captured are recorded and can be listened to by management.  This allows dealers to utilize the call information to help evaluate sales person phone etiquette, and coach to drive performance improvements. 

MAKING CALL
CAPTURE EASY

Too often phone call capture can be an intimidating proposition only suitable for those with dedicated marketing teams.  AutoPlay Call Capture makes it easy to set up and provision numbers, and no hardware or additional investment in software is required to capture phone leads.

---

AutoPlay Call Capture	Value ($NZD)
One-off Set Up Fee	$500+GST
Monthly Service Fee	$50+GST per month
Monthly Number Rental	$12.50+GST per number, per month
Minutes	$0.20+GST per minute (NZ Geo) $0.30+GST per minute (NZ Mob)
0800 Number Rental	$17.50+GST per number, per month $0.30+GST per minute (NZ Geo) $0.40+GST per minute (NZ Mob)

Why Use AutoPlay Call Capture In Your Business?

With AutoPlay Call Capture it's never been easier or more cost effective to capture your leads directly to your Sales Pipeline.  With the ability to provision anywhere from 1 to 100 call tracking numbers AutoPlay have taken away some of the barriers to capturing phone leads.  

• Many dealers estimate that between 30% to 40% of their leads originate from phone leads (Avanser)
• 61% of mobile searches result in a phone call (Google)
• Phone calls generate 10-12 times more conversions than lead forms (Linked In), and are achieve 30% to 50% conversion to sales vs 20% on average (MarTech)
• Auto Dealers miss 23% of inbound phone calls.  On average 37% of those calls are sales leads, and 33% of them will convert to a sale (Martech)
• Phone leads are far less likely to fall into Overdue or Stalled than most leads with only 11.88% of all Phone leads currently Overdue or Stalled
  
• Only 11.18% of leads captured to AutoPlay are categorised as Phone Leads, vs 29.52% categorised as 'Walk-In's and 22.2% as 'Other'.  How many of those leads actually originated as Phone leads?

​Contact AutoPlay on [email protected] to find out more about utilising Call Capture in your business

BACK: AUTOGRAB PRICING

​NEXT: ALL FEATURES

CONTACT US

Want to know more?

GET IN TOUCH

​NZ: 0508 288 688 (ext 1)​​​

LOGIN    ​|     SUPPORT 

ADDRESS: Level 2, 38 Ireland Street, Freemans Bay, Auckland 1011, NZ